An important reminder about the importance of customer-centricity in business. It's so easy to get caught up in the day-to-day tasks and activities, but it's crucial to always keep the needs and values of our customers in mind. Isn't that the essence of #marketing?
That's why the 2nd value of the #Agile #CustomerCentricity Marketing #manifesto is crucial: "Obsession for fulfilling customer needs and creating value (outcome) over focusing on irrelevant work and communication (output)"