Profile picture of Stephane Hamel
Stephane Hamel
Digital marketing & analytics shaped by data governance, privacy and ethics | Educator · Speaker · Consultant
Follow me
Generated by linktime
March 24, 2024
I just had a quick interview with a journalist to talk about #Temu, the low-cost, ultra-fast fashion drop-shipping e-commerce website I would dare to call a scam. There are just so many things wrong with this company! • Aggressive marketing tactics: they use intensive advertising and aggressive promotions to bait customers. Business Insider reports they are the #1 advertiser on Meta, with $2B ad spend (!!!), and #5 on Google. • Psychological manipulation: countdown timers, false discounts, false inventory numbers, false reviews—all to create a sense of urgency. Also, it has been reported that rave reviews on TikTok were actually fake… • Gamification akin to a Ponzi scheme: their gamified shopping experience encourages users to spend more time on the app, play games and make impulsive purchases. They also have strong incentives to entice friends and family to join the platform in exchange for free items (this aspect is very similar to Ponzi!); • Data privacy: there have been allegations of aggressive data collection practices, similar to TikTok. It is estimated they could lose $40 per purchase because they flip around and sell the data… • Ethical and quality issues: poor quality, misleading product information, false reviews, counterfeit products, unsafe toys, banned chemicals in clothing… There are also concerns about the ethics surrounding the conditions in which products are made. And since it’s drop shipping, delivery can be heavily delayed or never happen… In France, a new law bans ultra-fast fashion and ads like those from Temu could become illegal. In the US, the BBB rates them at C—(mediocre). And when they get caught doing something, they either dismiss it completely or claim they have taken corrective actions (such as removing counterfeit products or unsafe ones). If we worry about TikTok, we should also worry about the likes of Temu and Shein. As Christopher Wylie—the Cambridge Analytica whistle-blower—once told me: “…to change politics, you need to change culture. And fashion trends are a useful proxy for that.” Clearly, TikTok, Shein, Temu are all directly tied to culture... #marketing #marketingethics #dataprivacy #ecommerce #China
Stay updated
Subscribe to receive my future LinkedIn posts in your mailbox.

By clicking "Subscribe", you agree to receive emails from linktime.co.
You can unsubscribe at any time.

153 Likes
March 24, 2024
Discussion about this post
Profile picture of Amalya C.
Amalya C.
✨ On maternity leave ✨| Marketing | Comms | Research Commercialisation | King’s College London
1 year ago
There must be a huge return on these aggressive tactics that outweigh the brand damage. Speaking personally, I am too ticked off by their ads to ever buy.
Profile picture of Joris van Huët
Joris van Huët
Freelance marketing guy || Interim CMO || Topics for me; performance, attribution, ROAS, marketing AI agents, (corporate) venture building & innovation.
1 year ago
Their tactics remind me of a rollercoaster ride - thrilling yet unsettling. Have you encountered similar issues in the e-commerce landscape? How do you think regulations could better tackle these challenges?
Profile picture of Jason Packer
Jason Packer
Data Analytics Architect and Consultant, Quantable Analytics
1 year ago
To those that think this is no different than Amazon et al., remember that PDD, who owns Temu, was caught using actual malware in their previous app. Not like bad data practices, but using a zero-day exploit to hack devices: https://arstechnica.com/information-technology/2023/03/android-app-from-china-executed-0-day-exploit-on-millions-of-devices/ They are on a whole other level of unethical behavior.